Privacy Policy
How BrainHavenX protects and manages your personal information
Last Updated: January 15, 2025
Introduction and Scope
At BrainHavenX, we understand that your privacy is fundamental to building trust in our
financial services platform. This comprehensive privacy policy explains how we collect,
use, store, and protect your personal information when you interact with our services at
Flaxethion.com.
This policy applies to all users of our platform, whether you're browsing our website,
participating in our learning programs, or using our financial control tools. We're
committed to transparency about our data practices and ensuring you have control over
your personal information.
Important: By using BrainHavenX services, you agree to the collection
and use of information in accordance with this policy. If you disagree with any part of
this policy, please discontinue use of our services.
Information We Collect
Personal Information You Provide
We collect information you voluntarily provide when creating an account, using our
services, or contacting us. This includes your name, email address, phone number, and any
financial information you choose to input into our financial control tools.
Account registration details including name, email, and contact information
Financial data you input for budgeting and financial planning purposes
Communication preferences and subscription settings
Support inquiries and feedback you submit through our contact forms
Learning program participation data and progress tracking information
Automatically Collected Information
Our platform automatically collects certain technical information to improve your
experience and ensure security. This includes your IP address, browser type, device
information, and usage patterns on our website.
| Data Type | Purpose | Retention Period |
|---|---|---|
| Login credentials | Account access and security | Until account deletion |
| Financial inputs | Budgeting and planning tools | User-controlled deletion |
| Usage analytics | Service improvement | 24 months |
| Communication logs | Support and compliance | 7 years |
How We Use Your Information
Your personal information serves specific purposes that directly benefit your experience
with BrainHavenX. We use your data to provide our financial control services, personalize
your learning experience, and maintain the security of our platform.
Delivering personalized financial control tools and budgeting recommendations
Providing access to our learning programs and tracking your educational progress
Sending important account updates, security alerts, and service notifications
Improving our services through analysis of usage patterns and user feedback
Ensuring platform security and preventing unauthorized access or fraud
Complying with legal obligations and regulatory requirements in Australia
We never sell your personal information to third parties. Any data processing we perform
is directly related to providing you with better financial management tools and
educational resources.
Data Sharing and Third Parties
BrainHavenX maintains strict controls over who has access to your personal information.
We only share data with trusted partners who help us deliver our services, and only when
necessary for specific business purposes.
Service Providers
We work with carefully selected service providers who assist with hosting, analytics,
communication, and payment processing. These partners are contractually bound to protect
your information and can only use it for the specific services they provide to us.
Legal Requirements
We may disclose your information when required by Australian law, court orders, or
regulatory authorities. This includes compliance with financial services regulations and
cooperation with law enforcement when legally mandated.
Your Control: You can request details about any third-party data sharing
related to your account by contacting our privacy team at any time.
Data Security and Protection
Protecting your financial and personal information is our top priority. We implement
multiple layers of security measures including encryption, secure servers, regular
security audits, and strict access controls for our team members.
Industry-standard SSL encryption for all data transmission
Regular security assessments and vulnerability testing
Restricted access to personal data on a need-to-know basis
Secure data centers with physical and digital protection measures
Regular backup procedures with encrypted storage systems
Incident response procedures for any potential security concerns
While we implement comprehensive security measures, we also recommend that you use strong
passwords, keep your login credentials confidential, and log out of your account when
using shared computers.
Your Privacy Rights
Under Australian privacy law, you have significant rights regarding your personal
information. We've made it easy for you to exercise these rights through your account
settings or by contacting our support team directly.
Access and Correction
You can access, review, and update your personal information at any time through your
BrainHavenX account dashboard. If you notice any inaccuracies, you can correct them
immediately or contact us for assistance with more complex changes.
Data Portability and Deletion
You have the right to request a copy of your data in a portable format, and you can
request deletion of your account and associated data. We'll process deletion requests
within 30 days, though some information may be retained for legal compliance purposes.
Request a comprehensive report of all data we hold about you
Update or correct any inaccurate personal information
Delete your account and request removal of personal data
Opt out of non-essential communications and marketing materials
Restrict processing of your data for specific purposes
Cookies and Tracking Technologies
BrainHavenX uses cookies and similar technologies to enhance your browsing experience,
remember your preferences, and analyze how our website is used. We provide you with
control over these technologies through your browser settings and our cookie preference
center.
Essential cookies are necessary for our website to function properly and cannot be
disabled. Optional cookies help us improve our services and can be managed through your
browser settings or our privacy dashboard.
Types of Cookies We Use
Essential cookies for login sessions and security features
Performance cookies to understand how users interact with our site
Preference cookies to remember your settings and customizations
Analytics cookies to help us improve our services and user experience
International Data Transfers
While BrainHavenX operates primarily in Australia, some of our service providers may
process data in other countries. When international transfers occur, we ensure
appropriate safeguards are in place to protect your information according to Australian
privacy standards.
We only work with international partners who provide adequate data protection guarantees,
and we maintain oversight of all cross-border data processing activities to ensure your
privacy rights are respected globally.
Children's Privacy
BrainHavenX services are designed for adults and we do not knowingly collect personal
information from individuals under 18 years of age. If we become aware that we have
collected personal information from someone under 18, we will take immediate steps to
delete that information.
Parents or guardians who believe their child has provided personal information to us
should contact us immediately so we can remove the information and terminate any
associated account.
Changes to This Privacy Policy
We review and update this privacy policy regularly to reflect changes in our services,
legal requirements, or privacy practices. When we make significant changes, we'll notify
you through email or prominent notices on our website at least 30 days before the changes
take effect.
Minor updates that don't affect your rights or how we handle your data may be made
without advance notice, but we'll always update the "Last Updated" date at the top of
this policy and maintain a change log for your reference.
Stay Informed: We recommend reviewing this privacy policy periodically
to stay informed about how we protect your information and any changes to our practices.
Privacy Questions and Contact Information
If you have questions about this privacy policy or how we handle your personal
information, we're here to help. Our privacy team is available to address your concerns
and assist with any requests regarding your data.
Email: info@Flaxethion.com
Phone: +61260414851
Mail: 8 Ricardo St, Wanniassa ACT 2903, Australia
We aim to respond to all privacy-related inquiries within 3 business days and will work
with you to resolve any concerns about your personal information.